Terms & Conditions

Overview

This website is operated by Samalo Crafts.
By accessing this website and placing an order, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.


Products

All products sold on this website are fan-made designs and are not official or licensed merchandise.
They are created as decorative items for fans and are not affiliated with or endorsed by any rights holders.

Product descriptions, images, and specifications are provided as accurately as possible. However, colours and finishes may vary slightly due to screen settings and the nature of the manufacturing process.


Made-to-order items

All items are made to order.
As a result, returns or cancellations for change of mind are not accepted, except where required by UK consumer law. Full details can be found on our Returns & Refunds page.


Pricing & payment

All prices are shown in GBP (£) and include applicable taxes where required.

Payment must be completed at checkout before an order is processed. We reserve the right to refuse or cancel an order in cases of pricing errors, suspected fraud, or other exceptional circumstances.


Shipping

Shipping destinations, costs, and estimated delivery times are displayed at checkout and detailed on our Shipping Information page.

Delivery times are estimates and may vary due to factors outside our control.


Returns & refunds

Our returns and refunds policy is detailed on the Returns & Refunds page.


Intellectual property

All content on this website, including text, images, logos, and original product designs, is the property of Samalo Crafts and may not be copied, reproduced, or used without permission.

All fan-made designs are original creative works created by Samalo Crafts.
Any referenced trademarks, names, or characters remain the property of their respective rights holders and are used for descriptive purposes only. Samalo Crafts is not affiliated with or endorsed by any trademark owners.


Limitation of liability

Samalo Crafts shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products, except where liability cannot be excluded under UK law.


Changes to these terms

We reserve the right to update or modify these Terms & Conditions at any time.
Any changes will take effect immediately upon being published on this page.


Contact

If you have any questions regarding these Terms & Conditions, please contact us via the Contact Us page.

Last updated: 2 January 2024