What is Samalo Crafts?
Samalo Crafts is a small independent UK brand creating decorative and functional products designed to add character and atmosphere to your space.
Are your products official or licensed?
No. All items are fan-made designs and are not official or licensed merchandise. They are created as decorative pieces for fans.
How are your products made?
All products are designed and made by me, then individually checked before dispatch to ensure proper quality and functionality.
Are items made to order?
Yes. Each item is made to order, which helps reduce waste and ensures every piece is checked individually before shipping.
How are products powered?
Power requirements (USB, batteries, etc.) are clearly listed on each product page.
Do products include controls or accessories?
Any included accessories (such as remote controls) are always specified on the individual product page.
How long does shipping take?
Shipping times and costs are shown at checkout. For full details, please see our Shipping Information page.
Can I return my order?
Returns and refunds depend on the type of item purchased and the delivery destination. Please refer to our Returns & Refunds page for full details.
How can I contact you?
You can get in touch via the Contact Us page. We aim to respond as quickly as possible.
